A most common use case for javascript buttons is a simple field update, onclick of the button a field/fields are updated and the page is refreshed. With the onset of Lightning javascript buttons are no longer supported and hence have to be replaced. A simple solution would be to use Visualforce which works both in the Lightning UI and classic. However, there is...

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There is a known issue when customers are unable to post comments through the community. Here is the link to the official salesforce know issues list https://success.salesforce.com/issues_view?id=a1p3A0000001C9OQAU While the workaround mentioned does address the issue, it should be noted that any email templates associated should be taken care. Make sure you check these areas and move all associated email templates into a public folder....

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Purpose: This article will pre-populate a default email template when the user clicks the 'Email' action on case feed layout, or clicks the 'Reply' / 'Reply All' button. Apex Class: You will need an Apex Class which implements the QuickActions.QuickActionsDefaultHandler Please note that you could use the class below to modify the code and pick different templates for different scenarios. This file contains...

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