I have done this before and ran into the same problem again recently. Before I forget this again, let me write it down just in case there are people who think like me. So, it was just one letter which cost me 1 to 2 hours of research. To point your Blackberry Device or your Blackberry Simulator to the Sandbox, you will have...

Read More...

This article would cover steps to create a Visualforce Page which outputs a tree like structure wherein you could view Accounts, the Contacts related to the account and the Cases related to the Contact - All in one single tree structure. Watch a DEMO here..... Screenshot: Step 1: Download the Jquery Plugin from here. Upload this Zip file into Static Resources with the...

Read More...

I have put together a small application which helps log tickets, and track them. This application was specifically designed keeping in mind the way tickets/incidents are handled in a typical IT Service Desk. This tool also has a timesheet feature, which logs the amount of work spent by each employee on each ticket. Watch a working Demo of the tool here....@ forcetreedemos Timesheet...

Read More...