Incident and Timesheet Management for Salesforce

3:42 PM

I have put together a small application which helps log tickets, and track them. This application was specifically designed keeping in mind the way tickets/incidents are handled in a typical IT Service Desk.

This tool also has a timesheet feature, which logs the amount of work spent by each employee on each ticket.

Watch a working Demo of the tool here....@ forcetreedemos


Timesheet Management - Click here


Incident Management - Click here

Below are some of the screenshots from this tool. You can install the package from here.

To install to Production/Developer instance : https://login.salesforce.com/?startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04t900000000mDE

To install to your Sandbox: https://test.salesforce.com/?startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04t900000000mDE

Screenshots:







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5 comments

  1. Edwin RaymondApril 26, 2011 at 4:44 PM

    Has anyone played around with this app?? Do share your thoughts and feedback

    ReplyDelete
  2. AnonymousSeptember 5, 2011 at 5:07 AM

    Nice work.I have a company where I need to track my employees work efficiency I have read about this before and I tried to implement this software but as only few had android mobiles with them I could not do that effectively and timesheets came to my rescue and now I feel very easy to track my employees efficiency.

    ReplyDelete
  3. The RafterNovember 12, 2014 at 1:07 PM

    How do you create incidents from this?

    ReplyDelete
  4. UnknownMarch 23, 2015 at 6:29 AM

    Hello ,

    I ve installed the package of Incident & Time Management.

    When i m giving sample values, it takes & saves in respective object.But after saving same old values are populating on VF Page. not ready to take the another values.

    ReplyDelete
  5. AnonymousApril 13, 2017 at 2:07 AM

    How do you create incidents from this?

    ReplyDelete